Terms of service

Terms of Use, also known as Terms of Service or Terms and Conditions, are legal agreements that govern the users of a service. The Terms of Service must be signed before all massage services are rendered to the client. ZenBloomDFW may be referenced in this agreement as I, we, Renee Ng, massage therapist or ZenBloomDFW, LLC. Clients may be referred to as (you, your, the client's, or client) within this document. The terms of service  includes massage services between the client and ZenBloomDFW. All services are by appointment only, no walk-ins are accepted. ZenBloomDFW is not liable or responsible for any lost, damaged or stolen items and/or property. You deem and release all liability of ZenBloomDFW not liable for your (the client's) personal property and any belongings. 

Payment Policy 

Clients must pay for all massage services rendered in full on the day of service. ZenBloomDFW does not accept payment plans for any services rendered. Payment can be in the form of a credit card, Venmo or PayPal. No checks will be accepted as payment. 

Cancellation Policy

All clients who wish to cancel their appointment must do so within 24 hours of their scheduled massage service.  If the client does not cancel within the 24 hours time period, the client is responsible for paying for the massage service in full. Cancellation may be in the form of call, text, or email. There will be no refunds for no shows or late cancellations. Please see contact information below. 

ZenBloomDFW Contact Information 

Phone or text- (214)709-2555

Email - ZenBloomDFW@gmail.com

Packages

If the client chooses to purchase a package from ZenBloomDFW, the massage package is eligible to be used within one calendar year from the date of purchase. After the year from the date of purchase, the package is void and ZenBloomDFW does not provide any refunds for expired package purchases. 

Condition of Client

If the massage therapist notices that client has a condition, such as rash, wounds, open sores and cuts, or any condition that affects the massage therapist's ability to work within the trained scope of practice, ZenBloomDFW has the right to cancel and/or reschedule massage service at any time. The client will not have to pay for services that were not rendered. The client is responsible for rescheduling their next appointment with ZenBloomDFW.  All clients must notify ZenBloomDFW if you are unsure of any condition you may have that may affect your massage within 48 hours before any scheduled massage services. 

LIMITATION OF DAMAGES; RELEASE

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE SITE, THE SERVICE, ITS AFFILIATES, DIRECTORS, OR EMPLOYEES, OR ITS LICENSORS OR PARTNERS, BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, USE,  OR DATA, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, HOWEVER ARISING, THAT RESULT FROM: (A) THE USE, DISCLOSURE, OR DISPLAY OF YOUR USER CONTENT; (B) YOUR USE OR INABILITY TO USE THE SERVICE; (C) THE SERVICE GENERALLY AVAILABLE; OR (D) ANY OTHER INTERACTIONS WITH USE OR WITH ANY OTHER USER OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF LIABILITY, SO THIS PROVISION MAY NOT APPLY TO YOU.

MODIFICATION OF TERMS OF SERVICE

We can amend these Terms of service at any time and will update these Terms of Service in the event of any such amendments. It is your sole responsibility to check the ZenBloomDFW from time to time to view any such changes in this agreement. Your continued use of the Service signifies your agreement to our revisions to these Terms of Service. We will endeavor to notify you of material changes to the Terms by posting a notice on our homepage and/or sending an email to the email address you provided to us upon intake. For this additional reason, you should keep your contact and profile information current. Any changes to these Terms (other than as set forth in this paragraph) or waiver of our rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of the client. No purported waiver or modification of this agreement shall be valid.